RALEIGH, NORTH CAROLINA

Gemstone Replacement Services

Whether you’ve lost a precious stone or are looking to upgrade an existing one, our team can help.

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Complimentary
Gemstone Consultations
On-Site
GIA Graduate Gemologists
52
Years Locally Owned & Operated

REPAIRS & SERVICES

Gemstone Replacements Made Simple

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A missing or damaged gemstone doesn’t have to mean the end of a favorite piece.

Our gemstone replacement services can help you find a stone that fits the size, shape, color, and overall look of your jewelry.

Whether you’re replacing a lost accent or melee stone, a damaged center stone, or simply want to update the look of a piece, the team at JM Edwards can help.

With GIA Graduate Gemologists on staff, we can help source a variety of gemstones, natural or lab-grown. This includes diamonds, sapphires, rubies, emeralds, and more.

Stop by our showroom on Kildaire Farm Road for a complimentary consultation, or call us at (919) 460-1048.

FROM OUR CLIENTS

What People Say About
Our Jewelry Services.

"

I brought in a sentimental gold necklace focus piece that had belonged to my aunt. I had broken off the red stone as I polished the piece and they repaired it for me quickly at a very reasonable price. When I went to pick it up the piece was repaired perfectly, it had been polished beautifully, and it looked much better than it did when it was originally given to me years ago. Staff was friendly, courteous, and very helpful and my experience was excellent.

Judith W.

REPAIR

"

Outstanding experience. Went in for a repair to a necklace and the need for a watch band. The staff is friendly and accommodating. I had my two children with me and they enjoyed looking at all of the beautiful jewelry in the cases. One of my favorite things is looking at jewelry, so we all enjoyed the sparkles! I have beautifully cleaned rings also which is fun!! Thank you for excellent and friendly service.

Patricia D.

REPAIR

"

What a great experience. Took my watch to get repaired and cost much less than I thought it would be. I dealt with Frank, and he is super friendly, most jewelry stores i've gone to are a little "snooty" but not Frank, he was super nice and down to earth. I really appreciate the help. 5 stars all the way

Rick S.

REPAIR

"

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JOHN DOE

REPAIR

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Gemstone Replacement FAQ.

Explore our most frequently asked questions regarding our gemstone replacement services. If you have any further inquiries or need personalized advice, please don't hesitate to get in touch

What pieces can you replace gemstones on?

We can replace gemstones in most types of fine jewelry. This includes both center and accent stones for rings, pendants, earrings, bracelets, and more. We work with precious metals such as silver, gold, and platinum, and can help not only source the stone but set it securely on your piece as well.

What types of gemstones can you source?

We can source diamonds and most precious colored gemstones, natural or lab-grown. A few of the stones we source regularly:

  • Diamond
  • Sapphire
  • Ruby
  • Emerald
  • Aquamarine
  • Morganite
  • Tanzanite
  • Tourmaline
  • Garnet
  • Amethyst
  • Citrine
  • Peridot
  • Topaz
  • Opal
  • Moonstone
  • Alexandrite
  • Pearls
How long does a gemstone replacement take?

It depends on the stone.

Rare stones or unusual sizes can take longer to source. Once we’ve picked the stone together, we’ll give you a realistic timeline.

What should I consider when choosing a replacement gemstone?

When replacing a gemstone, it’s important to think about both how the new stone will match the overall aesthetic of the piece as well as its overall durability.

Visually, the replacement should complement the jewelry’s design, metal color, and any surrounding gemstones. Even stones of the same type can vary in color, clarity, and overall appearance, so if you’re finding a replacement for a lost stone, finding a good match would still require a careful eye. Durability is another important factor.

Depending on how the piece is worn, the replacement stone should be chosen accordingly. For instance, if you’re replacing a stone on a daily-worn piece, like a ring, choosing a durable gem would be a good fit since the ring will naturally be exposed to the bumps and knicks of everyday life. This is one of the reasons why diamonds are the classic choice for engagement rings.

If you’re replacing the stone of a statement piece, or a piece that’s to be worn occasionally, choosing a more delicate gemstone can be appropriate - like an opal or moonstone.

We can help you choose a replacement gemstone that fits the look of your jewellery and makes sense for how you plan to wear it.

FROM OUR CLIENTS

What People Say About
Our Jewelry Services.

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Appraisals

Utilizing our American Gem Society-approved lab, we offer appraisal services for insurance replacements and determining fair market value of your piece. Our Senior Gemologist, Michael Edwards, brings over forty years of experience to ensure a thorough evaluation of each item. Jewelry purchased from J.M. Edwards with a value over $3,000 includes a complimentary appraisal. For items purchased elsewhere, appraisals typically start at $150 for the first item, with additional pieces costing between $100 and $150, depending on complexity. All appraisals are conducted at our Cary location, and the timeframe varies based on the intricacy of the item.

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JOHN DOE

REPAIR

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Cleanings & Inspections

We highly recommend having your important jewelry items cleaned and checked at least once a year. Regular inspections are the best way to protect against losing a stone or the entire piece, especially with necklaces, bracelets, and earrings. Over time, settings can wear down, and pins and hinges may weaken. By addressing these issues early, we can help prevent potential losses.We offer this service at no charge, and it can usually be done while you wait.

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JOHN DOE

REPAIR

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Insurance Replacements

We can help provide expert services for any insurance replacement you may need. We work directly with your jewelry adjuster to ensure that the replacement piece is equal in quality and value to what was lost.Additionally, our service includes providing letters that address any damage that may have occurred to your jewelry, facilitating a smooth claims process.

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JOHN DOE

REPAIR

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JOHN DOE

REPAIR

FROM OUR CLIENTS

Popular Jewelry Services

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FROM OUR CLIENTS

FROM OUR CLIENTS

Cleaning & Inspection

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FROM OUR CLIENTS

Insurance Replacements

SCHEDULE A SERVICE

Get in Touch

Have questions regarding repairing or servicing your jewelry piece?

Give us a call, send us a message, or visit our showroom, the JM Edwards team is always happy to help. 

Address

1137 Kildaire Farm Rd, Cary, NC 27511,
United States

Phone

+1 919-460-1048

Hours

Tues - Sat: 10:00 AM - 5:30 PM
Sun & Mon: Closed

Email

info@jmedwardsjewelry.com

Message Us

Fill out the form below with your inquiry, and one of our team members will be in touch.