RALEIGH, NORTH CAROLINA

Prong Retipping

Prongs keep your gemstones safe and secure. Maintain or restore them so your stones stay put and your piece looks its best.

Call +1 919-460-1048 Send us a Message

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Complimentary

Prong Consultations

In-House

All work is done on site

52 Years

Locally Owned and Operated

REPAIRS & SERVICES

Prong Retipping: Secure Your Precious Stones

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Prongs are the small metal tips that hold your gemstones safely within its setting. You’ll find them on engagement rings, wedding bands, pendants, earrings, and bracelets.

With normal wear, your prongs will come into contact with everyday surfaces. It’s this friction that gradually wears them down over time.

As this happens, they become thinner and weaker. They may no longer hold your gemstone as securely as they once did, increasing the risk of your stone becoming loose or falling out.

Prong retipping adds new metal to those worn tips so they hold the stone securely again.

At JM Edwards, we can help repair or even rebuild your piece’s worn tips, so they look new and hold your stones securely again.

Stop by our showroom on Kildaire Farm Road for a complimentary consultation, or call us at (919) 460-1048. We’ll check your prongs and give you an exact quote before we start.

FROM OUR CLIENTS

What People Say About
Our Jewelry Services.

I brought in a sentimental gold necklace focus piece that had belonged to my aunt. I had broken off the red stone as I polished the piece and they repaired it for me quickly at a very reasonable price. When I went to pick it up the piece was repaired perfectly, it had been polished beautifully, and it looked much better than it did when it was originally given to me years ago. Staff was friendly, courteous, and very helpful and my experience was excellent.

Judith W.

REPAIR

Outstanding experience. Went in for a repair to a necklace and the need for a watch band. The staff is friendly and accommodating. I had my two children with me and they enjoyed looking at all of the beautiful jewelry in the cases. One of my favorite things is looking at jewelry, so we all enjoyed the sparkles! I have beautifully cleaned rings also which is fun!! Thank you for excellent and friendly service.

Patricia D.

REPAIR

What a great experience. Took my watch to get repaired and cost much less than I thought it would be. I dealt with Frank, and he is super friendly, most jewelry stores i've gone to are a little "snooty" but not Frank, he was super nice and down to earth. I really appreciate the help. 5 stars all the way

Rick S.

REPAIR

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JOHN DOE

REPAIR

Prong Retipping FAQ.

Prong retipping helps restore worn or weakened prongs, keeping your precious gemstones securely in place. Have questions? Stop by or give us a call. We're always happy to talk it through.

What is prong retipping?

Retipping is a jewelry repair process whereby metal is added to the tips of prongs to restore their strength, looks, and functionality to help keep your precious stones in place.

Prong retipping is normally done when you find that your piece’s prongs have become thin or worn down from everyday contact.

What is prong rebuilding?

In some cases, your piece’s prongs will be far too worn to the point where they may be beyond saving.

When this happens, rebuilding them may be the move.

Whereas retipping involves adding metal to the tips of existing prongs, rebuilding involves removing the damaged prongs and building them anew from the ground up.

How can I tell if my prongs are worn?

Worn prongs look flat or thin. They don’t sit over or hug the stone they grip, and they can appear pulled back.

Even more telling: if you notice your stone moving when you touch it, it’s probably time to get your prongs checked by a jeweller.

Is my stone safe during retipping?

Absolutely!

Popular gemstones like diamonds can often be left in place during the retipping process, depending on the repair method used.

There are some gemstones that are more sensitive to heat, though, like opals and emeralds.

Depending on the gemstone and the method we use for your piece, we may temporarily remove your stone and reset it once the retipping is complete.

FROM OUR CLIENTS

What People Say About
Our Jewelry Services.

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Appraisals

Utilizing our American Gem Society-approved lab, we offer appraisal services for insurance replacements and determining fair market value of your piece. Our Senior Gemologist, Michael Edwards, brings over forty years of experience to ensure a thorough evaluation of each item. Jewelry purchased from J.M. Edwards with a value over $3,000 includes a complimentary appraisal. For items purchased elsewhere, appraisals typically start at $150 for the first item, with additional pieces costing between $100 and $150, depending on complexity. All appraisals are conducted at our Cary location, and the timeframe varies based on the intricacy of the item.

JOHN DOE

REPAIR

Cleanings & Inspections

We highly recommend having your important jewelry items cleaned and checked at least once a year. Regular inspections are the best way to protect against losing a stone or the entire piece, especially with necklaces, bracelets, and earrings. Over time, settings can wear down, and pins and hinges may weaken. By addressing these issues early, we can help prevent potential losses.We offer this service at no charge, and it can usually be done while you wait.

JOHN DOE

REPAIR

Insurance Replacements

We can help provide expert services for any insurance replacement you may need. We work directly with your jewelry adjuster to ensure that the replacement piece is equal in quality and value to what was lost.Additionally, our service includes providing letters that address any damage that may have occurred to your jewelry, facilitating a smooth claims process.

JOHN DOE

REPAIR

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JOHN DOE

REPAIR

FROM OUR CLIENTS

Popular Jewelry Services

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FROM OUR CLIENTS

Cleaning & Inspection

FROM OUR CLIENTS

Insurance Replacements

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Get in Touch

Have questions regarding repairing or servicing your jewelry piece?

Give us a call, send us a message, or visit our showroom, the JM Edwards team is always happy to help.

Address

1137 Kildaire Farm Rd, Cary, NC 27511,
United States

Phone

+1 919-460-1048

Hours

Tues - Sat: 10:00 AM - 5:30 PM
Sun & Mon: Closed

Email

info@jmedwardsjewelry.com