RALEIGH, NORTH CAROLINA

Custom Jewelry Design

At JM Edwards, our team has been crafting heirloom-grade custom pieces for our clients in Raleigh and beyond for over 5 decades.

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Complimentary
Design Consultations
In-house
Goldsmiths & Designers
52
Years Crafting Custom Pieces

CUSTOM DESIGN

Create a One-of-a-Kind Piece

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If you’re looking for something that you can’t find in a showroom, a custom piece lets you create exactly what you have in mind.

Whether it’s an engagement ring, a special gift, or a redesign of a piece that you already own, with a custom project, the sky’s the limit as to what you can do.

At JM Edwards, we’ve been designing and crafting custom pieces for clients in the Raleigh area and beyond since 1974.

As custom design specialists, we handle the entire process here at our showroom in Raleigh, from developing the design to crafting the piece. Our designers, goldsmiths, and GIA graduates work on your jewelry from start to finish, so it stays in the right hands every step of the way.

Whether you have a concrete idea in mind of what you want or just an idea, we invite you to get in touch with our team for a complimentary consultation.

THE PORTFOLIO

A few we've made for people like you.

Every piece here started as a conversation and a sketch. Yours could be next.

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VIEW THE FULL PORTFOLIO →

THE PORTFOLIO

In-house Creations, 
From Start to Finish.

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VIEW THE FULL PORTFOLIO →

THE PROCESS

From sketch to
finished piece.

Every custom piece starts as a conversation. Yours could be next.

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i.

Consult

Every project begins with a one-on-one consultation. We talk budget, stones, style, and the story behind the piece.

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ii.

Design

Using sketches and then CAD designs, we build out the concept of your piece. Crafting your piece doesn't begin until we get your approval

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iii.

Creation

With the design approved, crafting your piece begins.  Our in-house team turns your vision into reality, right here in our Raleigh showroom.

THE PROCESS 6-10 WEEKS

From sketch to
finished piece.

You're involved at every step-nothing gets cut in metal without your approval.

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i.

Consult

Coffee in the showroom. We talk budget, stones, and the story behind the piece.

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ii.

Design

Hand sketches become a 3D CAD render you approve from every angle.

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iii.

Wax

A wax model is carved so you can see and feel the piece before casting.

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iv.

Cast & set

Cast in your metal, then stones are hand-set at our in-house bench.

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v.

Reveal

Final polish, final photos, and the moment you've been waiting for.

VIDEO FEATURE

Our Passion, Your Jewelry

Let us help you create a piece tailored exactly to your wants and desires.

FROM OUR CLIENTS

Custom Jewelry
Testimonials.

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JM Edwards is truly a remarkable jewelry establishment. Got a custom made ring for my now wife as well as planning a custom necklace and another ring for her. Charles has been awesome to work with especially Christian he has helped us since the very beginning and we always leave so happy. They’ve truly made life-long customers out of us we’ve never experienced such incredible customer service until we came across JM Edwards. So blessed, highly recommend!🤍

Samuel H.

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It was a pleasure working with JM Edwards on our custom engagement ring. They went the extra mile to be sure I received my ring in time for my surprise proposal. I also thought the pricing was very competitive, even compared to online retailers. My fiancé and I are very happy with the final ring and will be back for our wedding back.

Ryan B.

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We worked with Sara to create a custom engagement ring, and it turned out beautifully. The entire process was smooth and enjoyable, and we were thrilled with how involved we were in every step. From viewing the renders to selecting the exact diamonds we wanted, everything was perfect. We will definitely be returning to JM Edwards for all our future jewelry needs.

Joshua B.

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5.0

Across 500+ Reviews

Read All Reviews →
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Custom Jewelry FAQ.

Here are some of the more common questions we get about custom jewelry. If you have a particular question about creating a custom piece, we invite you to drop by the showroom or get in touch.

STILL HAVE QUESTIONS?

How does the custom jewelry process work?

As specialists in custom jewelry, over the years, we have refined the process of creation into 3 stages:

Design Meeting
The first stage of the custom jewelry process is an initial meeting with a Jewelry and Design Specialist to discuss your design preferences, potential stones, and budget. While an appointment isn’t required, it’s recommended for a more productive discussion. We’ll explore different design concepts, materials, and their impact on cost, durability, and aesthetics. Once we settle on a design, we’ll provide you with a quote for the completed piece.

CAD Model
The second stage involves taking your design concepts and stone choices to create a CAD model, typically completed within a week. Once finished, you’ll receive renderings of your custom jewelry piece for your approval or any changes you’d like to make. The ability to modify the design at this stage allows for a truly personalized final piece. After you approve the renderings, we’ll move on to the production of your custom piece.

Production
In this stage, we create your custom jewelry piece. Using the approved CAD model, we prototype it into a physical model for casting in your chosen metal. Our master goldsmiths will then handle all finishing touches, stone setting, and fabrication to ensure your piece is perfect. This final stage typically takes one to three weeks, depending on the time of year and the complexity of the design.

How long does the process take?

The time frame for creating a custom piece of jewelry can vary based on its style, but it generally takes two to five weeks to complete your design. We’re happy to accommodate your needs if you have a specific deadline.

What is the cost for a custom piece of jewelry?

The final cost for a custom design is different for each customer. Once we discuss your design concepts and materials, our Jewelry and Design Specialists will create a customized quote for your completed piece.

Can you repurpose existing jewelry?

Absolutely! Our custom design service allows you to transform your existing pieces into beautiful, modern treasures. Whether you’re updating an engagement ring, creating a fresh design, or preserving a family heirloom or birthstone, we’ll work with you to reimagine these pieces into something you’ll love to wear.

Can you reuse diamonds?

Yes. Because of their durability, diamonds are some of the best stones for repurposing. No matter the cut or size, we’re happy to take your existing stones and create a custom diamond piece.

FROM OUR CLIENTS

What People Say About
Our Jewelry Services.

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Appraisals

Utilizing our American Gem Society-approved lab, we offer appraisal services for insurance replacements and determining fair market value of your piece. Our Senior Gemologist, Michael Edwards, brings over forty years of experience to ensure a thorough evaluation of each item. Jewelry purchased from J.M. Edwards with a value over $3,000 includes a complimentary appraisal. For items purchased elsewhere, appraisals typically start at $150 for the first item, with additional pieces costing between $100 and $150, depending on complexity. All appraisals are conducted at our Cary location, and the timeframe varies based on the intricacy of the item.

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Cleanings & Inspections

We highly recommend having your important jewelry items cleaned and checked at least once a year. Regular inspections are the best way to protect against losing a stone or the entire piece, especially with necklaces, bracelets, and earrings. Over time, settings can wear down, and pins and hinges may weaken. By addressing these issues early, we can help prevent potential losses.We offer this service at no charge, and it can usually be done while you wait.

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Insurance Replacements

We can help provide expert services for any insurance replacement you may need. We work directly with your jewelry adjuster to ensure that the replacement piece is equal in quality and value to what was lost.Additionally, our service includes providing letters that address any damage that may have occurred to your jewelry, facilitating a smooth claims process.

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REPAIR

FROM OUR CLIENTS

Popular Jewelry Services

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FROM OUR CLIENTS

FROM OUR CLIENTS

Cleaning & Inspection

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FROM OUR CLIENTS

Insurance Replacements

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Get in Touch

Give us a call, send us a message, or visit our showroom for a complimentary consultation. Our team is always happy to help

Address

1137 Kildaire Farm Rd, Cary, NC 27511,
United States

Phone

+1 919-460-1048

Hours

Tues - Sat: 10:00 AM - 5:30 PM
Sun & Mon: Closed

Email

info@jmedwardsjewelry.com

Message Us

Fill out the form below with your inquiry, and one of our team members will be in touch.